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Curated Products
Made-to-Order unique merchandise that is crafted to the advertised specifications.
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Shipping
While our products are crafted and shipped with care, we understand the importance of timely delivery.
We guarantee to:
- Begin processing your order promptly upon confirmation, providing updates along the way.
- Use reliable shipping partners to deliver your order safely to your address.
- Offer full support in case of any delays, loss, or damage during shipping, with options for replacement or refund when applicable.
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Satisfaction
Your satisfaction is incredibly important to us. If your item arrives damaged or has a manufacturing error, we’re here to make it right. We offer a free reprint or refund in cases of production issues, so long as you reach out to us within 30 days of delivery.
Please contact our support team using the “Contact” form or email us at admin@koolserv.org, and include a clear photo showing the issue so we can assist you promptly.